At Her Hair My Head, we understand that buying alternative hair online can be tricky and it is easy to get things wrong. We have made numerous expensive mistakes when buying toppers and wigs, and it is often hard to know if a piece is right for you until you try it on. Many brands do not allow refunds or charge people to return pieces, so you can be left with a topper or wig that you simply won’t wear. That’s why we have created a secure preloved marketplace for you to buy and sell gently worn toppers and wigs. Plus, buying second-hand is good for your wallet and for the environment!
How it works – buying
Browse our selection of preloved toppers and wigs and buy online through Her Hair My Head’s website. We quality-check all of our preloved pieces and note any faults or signs of wear & tear on the listing. Please let us know within 7 working days if you want to return the piece. There is no charge for refunds, but the buyer will have to pay the return postage and must make sure they choose the appropriate postage method to cover the cost of the topper or wig should it be lost in transit.
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NOTE: we have a large amount of preloved stock at the moment and will not be taking on any new preloved sales until January 2025.
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Selling
If you are interested in selling a topper or wig through Her Hair My Head, download a form by clicking on the button below and email it to georgina@herhairmyhead.co.uk
Once we have approved your listing, we will arrange for you to send us the topper/wig in the post. We then style, photograph and create a listing for the piece on our website. We will also promote the listing on the Her Hair My Head Facebook and Instagram social media pages, as well as in our private members-only Facebook group.
Once someone has bought the item, and after the 14-day returns window, we will send you your money via bank transfer.
We will keep the listing live until the piece sells. If you would like us to reduce the price, then please email: georgina@herhairmyhead.co.uk
There is no charge to list your piece, but we take a 25% commission once your piece has sold.
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